Συχνές ερωτήσεις
What is the advantage of working with HZW? Why should I choose your company to make my custom made fasteners and parts?
Our industrial design consulting, precision manufacturing, custom fabrication, and engineering solution services provide fasteners and parts made directly from the client’s specifications or drawings models, reducing the likelihood of errors. Proprietary software and raw materials management system to decrease manufacturing times and reduce costs.
What industries use HZW services?
We serve a variety of industries including medical and chemical industry, αυτοκινητοβιομηχανία, λάδι & gas, αεροδιαστημική και άμυνα, HVDC transmission systems, instrumentation valves, consumer product, and precision electronics.
Is a Non-Disclosure Agreement (NDA) required to do business with us?
An NDA is not necessary to do business with HZW. When uploading your CAD model to our website form, we employ state-of-the-art encryption and anything you upload is protected by confidentiality obligations. For more information, contact our sales team at any time.
Are my customized fasteners and parts made in China only?
We currently have 2 manufacturing facilities in China Mainland, all of which are producing fasteners and parts.
How do I get a quote?
To get a quote for all of our services, simply upload a 3D CAD model on our site. You’ll get an interactive quote within hours with free design feedback. If there are problem areas in the submitted design, our quoting engine provides detailed information on the potential manufacturing issues and suggests possible solutions.
Can I quote my part with all services at once?
To get a quote for all of our services, simply fill out the inquiry form on our site or mail us the detailed drawings. You’ll get an interactive quote within hours with free design and engineering feedback. What’s more, our professional engineers team will help you at any time as your customized fasteners and parts requirements.
Which formates of files does HZW accept?
Παίρνουμε STL(.στλ), ΒΗΜΑ(.stp), Γεύση(.prt), IGES(.igs), SolidWorks(.sldprt), Συμπιεσμένοι φάκελοι(.φερμουάρ) μορφή για την παροχή ακριβούς και έγκαιρης προσφοράς. Απαιτείται μορφή PDF για δισδιάστατα σχέδια με διαστάσεις αναφοράς.
I don’t have a 3D or CAD model. Can you create one design for me?
Μπορούμε να προσφέρουμε οποιαδήποτε υπηρεσία σχεδιασμού ανά πάσα στιγμή. Εάν χρειάζεστε βοήθεια για τη δημιουργία ενός τρισδιάστατου ή CAD μοντέλου της ιδέας σας, επικοινωνήστε μαζί μας μέσω ταχυδρομείου και θα σας στείλουμε τα λεπτομερή σχέδια το συντομότερο δυνατό.
How long time will I be able to receive my fasteners or parts?
Εάν μας παρέχετε πλήρη μοντέλα 2D και 3D, μπορούμε να παράγουμε υψηλής ποιότητας συνδετήρες και ανταλλακτικά μέσα 10 μέρες. Πιο πολύπλοκα εξαρτήματα που απαιτούν ή άλλα ειδικά χαρακτηριστικά θα χρειαστούν περισσότερο χρόνο για την παραγωγή τους. Ζητήστε μια προσφορά για να λάβετε πιο ακριβείς χρόνους παράδοσης για το έργο στερέωσης σας.
Από πλευράς αποστολής, η πλειοψηφία των αποστολών μας αποστέλλονται μέσω αεροπορικών μεταφορών και αποστολής, που μπορεί να διαρκέσει αρκετές ημέρες από την Κίνα στην Ευρώπη ή τη Βόρεια Αμερική.
Q1. What information must I keep in mind before placing an order or requesting for a quote?
It is crucial that you have some basic information about our custom made fasteners. Such information includes facts about raw materials, dimensions, production tolerance, surface treatment, and quality to mention but a few. If you have limited knowledge or the information you have is not clear, contact us, we will guide you through the entire process.
Ε2. Which payment methods do you have?
Η εταιρεία μας δέχεται κανονικά Paypal, T/T, και πληρωμές L/C. Καλέστε μας ή στείλτε μας email εάν χρειάζεται να χρησιμοποιήσετε τυχόν νέες διαδικασίες πληρωμής.
Ε3. Do you have any sales agreement or sample?
Yes. We have a sales agreement that has all the terms and conditions. By signing the contract, our client agrees to be bound by that agreement. You must go through the agreement well before making any payment.
Ε4. How long does an invoice last when an order is placed?
All orders must abide by the HZW terms and conditions. All the payment terms are within our sole discretion. All invoices must be paid within the stated time on the invoice. HZW may sometimes invoice parts of an order separately.