preguntas frecuentes
What is the advantage of working with HZW? Why should I choose your company to make my custom made fasteners and parts?
Our industrial design consulting, fabricación de precisión, custom fabrication, and engineering solution services provide fasteners and parts made directly from the client’s specifications or drawings models, reducing the likelihood of errors. Proprietary software and raw materials management system to decrease manufacturing times and reduce costs.
What industries use HZW services?
We serve a variety of industries including medical and chemical industry, automotor, aceite & gas, aeroespacial y defensa, HVDC transmission systems, válvulas de instrumentación, consumer product, and precision electronics.
Is a Non-Disclosure Agreement (NDA) required to do business with us?
An NDA is not necessary to do business with HZW. When uploading your CAD model to our website form, we employ state-of-the-art encryption and anything you upload is protected by confidentiality obligations. For more information, contact our sales team at any time.
Are my customized fasteners and parts made in China only?
We currently have 2 manufacturing facilities in China Mainland, all of which are producing fasteners and parts.
How do I get a quote?
To get a quote for all of our services, simply upload a 3D CAD model on our site. You’ll get an interactive quote within hours with free design feedback. If there are problem areas in the submitted design, our quoting engine provides detailed information on the potential manufacturing issues and suggests possible solutions.
Can I quote my part with all services at once?
To get a quote for all of our services, simply fill out the inquiry form on our site or mail us the detailed drawings. You’ll get an interactive quote within hours with free design and engineering feedback. Y lo que es más, our professional engineers team will help you at any time as your customized fasteners and parts requirements.
Which formates of files does HZW accept?
Tomamos STL(.stl), PASO(.por favor), Gusto(.prt), IGES(.igs), Trabajo solido(.sldprt), carpetas comprimidas(.CÓDIGO POSTAL) formato para proporcionar una cotización precisa y oportuna. Se requiere formato PDF para dibujos 2D con dimensiones de referencia.
I don’t have a 3D or CAD model. Can you create one design for me?
Podemos ofrecer cualquier servicio de diseño en cualquier momento.. Si necesita ayuda para crear un modelo 3D o CAD de su idea, contáctenos por correo y le enviaremos los dibujos detallados lo antes posible.
How long time will I be able to receive my fasteners or parts?
Si nos proporciona modelos 2D y 3D completos, podemos producir sujetadores y piezas de alta calidad dentro 10 días. Las piezas más complejas que requieren u otras características especiales llevarán más tiempo para la producción.. Solicite un presupuesto para obtener plazos de entrega más precisos para su proyecto de fijación.
En términos de envío, la mayoría de nuestros envíos se realizan a través de transporte aéreo y envío, que puede tardar varios días desde China a Europa o América del Norte.
Q1. What information must I keep in mind before placing an order or requesting for a quote?
It is crucial that you have some basic information about our custom made fasteners. Such information includes facts about raw materials, dimensions, production tolerance, tratamiento de superficies, and quality to mention but a few. If you have limited knowledge or the information you have is not clear, Contáctenos, we will guide you through the entire process.
Q2. Which payment methods do you have?
Nuestra empresa acepta normalmente Paypal, T/T, y pagos de carta de crédito. Llámenos o envíenos un correo electrónico si necesita utilizar nuevos procedimientos de pago.
Q3. Do you have any sales agreement or sample?
Yes. We have a sales agreement that has all the terms and conditions. By signing the contract, our client agrees to be bound by that agreement. You must go through the agreement well before making any payment.
Q4. How long does an invoice last when an order is placed?
All orders must abide by the HZW terms and conditions. All the payment terms are within our sole discretion. All invoices must be paid within the stated time on the invoice. HZW may sometimes invoice parts of an order separately.
