FAQs
What is the advantage of working with HZW? Why should I choose your company to make my custom made fasteners and parts?
Our industrial design consulting, precision manufacturing, custom fabrication, and engineering solution services provide fasteners and parts made directly from the client’s specifications or drawings models, reducing the likelihood of errors. Proprietary software and raw materials management system to decrease manufacturing times and reduce costs.
What industries use HZW services?
We serve a variety of industries including medical and chemical industry, automobiel, olie & gas, ruimtevaart en defensie, HVDC transmission systems, instrumentatie kleppen, consumer product, and precision electronics.
Is a Non-Disclosure Agreement (NDA) required to do business with us?
An NDA is not necessary to do business with HZW. When uploading your CAD model to our website form, we employ state-of-the-art encryption and anything you upload is protected by confidentiality obligations. For more information, contact our sales team at any time.
Are my customized fasteners and parts made in China only?
We currently have 2 manufacturing facilities in China Mainland, all of which are producing fasteners and parts.
How do I get a quote?
To get a quote for all of our services, simply upload a 3D CAD model on our site. You’ll get an interactive quote within hours with free design feedback. If there are problem areas in the submitted design, our quoting engine provides detailed information on the potential manufacturing issues and suggests possible solutions.
Can I quote my part with all services at once?
To get a quote for all of our services, simply fill out the inquiry form on our site or mail us the detailed drawings. You’ll get an interactive quote within hours with free design and engineering feedback. Bovendien, our professional engineers team will help you at any time as your customized fasteners and parts requirements.
Which formates of files does HZW accept?
We nemen STL(.stl), STAP(.stp), Smaak(.prt), IGES(.igs), SolidWorks(.sldprt), Gecomprimeerde mappen(.ZIP) formaat om een nauwkeurige en tijdige offerte te verstrekken. PDF-formaat is vereist voor 2D-tekeningen met referentie-afmetingen.
I don’t have a 3D or CAD model. Can you create one design for me?
Wij kunnen op elk moment ontwerpdiensten aanbieden. Als je hulp nodig hebt bij het maken van een 3D- of CAD-model van je idee, Neem contact met ons op per mail en wij sturen u zo snel mogelijk de detailtekeningen toe.
How long time will I be able to receive my fasteners or parts?
Als u ons volledige 2D- en 3D-modellen levert, we kunnen hoogwaardige bevestigingsmiddelen en onderdelen produceren binnen 10 dagen. Meer complexe onderdelen die andere speciale functies vereisen, zullen meer tijd in beslag nemen voor productie. Vraag een offerte aan om nauwkeurigere doorlooptijden voor uw bevestigingsproject te krijgen.
In termen van verzending, het merendeel van onze zendingen wordt via luchtvracht en verzending verzonden, wat enkele dagen kan duren van China naar Europa of Noord-Amerika.
Q1. What information must I keep in mind before placing an order or requesting for a quote?
It is crucial that you have some basic information about our custom made fasteners. Such information includes facts about raw materials, dimensions, production tolerance, oppervlakte behandeling, and quality to mention but a few. If you have limited knowledge or the information you have is not clear, Neem contact met ons op, we will guide you through the entire process.
Vraag 2. Which payment methods do you have?
Ons bedrijf accepteert normaal Paypal, T/T, en L/C-betalingen. Bel of mail ons als u nieuwe betalingsprocedures moet gebruiken.
Q3. Do you have any sales agreement or sample?
Yes. We have a sales agreement that has all the terms and conditions. By signing the contract, our client agrees to be bound by that agreement. You must go through the agreement well before making any payment.
Q4. How long does an invoice last when an order is placed?
All orders must abide by the HZW terms and conditions. All the payment terms are within our sole discretion. All invoices must be paid within the stated time on the invoice. HZW may sometimes invoice parts of an order separately.
