Perguntas frequentes
What is the advantage of working with HZW? Why should I choose your company to make my custom made fasteners and parts?
Our industrial design consulting, fabricação de precisão, custom fabrication, and engineering solution services provide fasteners and parts made directly from the client’s specifications or drawings models, reducing the likelihood of errors. Proprietary software and raw materials management system to decrease manufacturing times and reduce costs.
What industries use HZW services?
We serve a variety of industries including medical and chemical industry, automotive, oil & gas, aeroespacial e defesa, HVDC transmission systems, instrumentation valves, consumer product, and precision electronics.
Is a Non-Disclosure Agreement (NDA) required to do business with us?
An NDA is not necessary to do business with HZW. When uploading your CAD model to our website form, we employ state-of-the-art encryption and anything you upload is protected by confidentiality obligations. For more information, contact our sales team at any time.
Are my customized fasteners and parts made in China only?
We currently have 2 manufacturing facilities in China Mainland, all of which are producing fasteners and parts.
How do I get a quote?
To get a quote for all of our services, simply upload a 3D CAD model on our site. You’ll get an interactive quote within hours with free design feedback. If there are problem areas in the submitted design, our quoting engine provides detailed information on the potential manufacturing issues and suggests possible solutions.
Can I quote my part with all services at once?
To get a quote for all of our services, simply fill out the inquiry form on our site or mail us the detailed drawings. You’ll get an interactive quote within hours with free design and engineering feedback. O que mais, our professional engineers team will help you at any time as your customized fasteners and parts requirements.
Which formates of files does HZW accept?
Tomamos STL(.stl), DEGRAU(.por favor), Gosto(.prt), IGES(.igs), SolidWorks(.sldprt), Pastas compactadas(.fecho eclair) formato para fornecer uma cotação precisa e oportuna. O formato PDF é necessário para desenhos 2D com dimensões de referência.
I don’t have a 3D or CAD model. Can you create one design for me?
Podemos oferecer qualquer serviço de design a qualquer momento. Se precisar de ajuda para criar um modelo 3D ou CAD da sua ideia, entre em contato conosco por correio e enviaremos os desenhos detalhados para você o mais rápido possível.
How long time will I be able to receive my fasteners or parts?
Se você nos fornecer modelos 2D e 3D completos, podemos produzir fixadores e peças de alta qualidade dentro 10 dias. Peças mais complexas que exigem ou outros recursos especiais levarão mais tempo para produção. Solicite um orçamento para obter prazos de entrega mais precisos para seu projeto de fixação.
Em termos de envio, a maioria das nossas remessas são enviadas por meio de frete aéreo e embarque, que pode levar vários dias da China para a Europa ou América do Norte.
1º trimestre. What information must I keep in mind before placing an order or requesting for a quote?
It is crucial that you have some basic information about our custom made fasteners. Such information includes facts about raw materials, dimensions, production tolerance, tratamento da superfície, and quality to mention but a few. If you have limited knowledge or the information you have is not clear, contact us, we will guide you through the entire process.
2º trimestre. Which payment methods do you have?
Our company accepts normally Paypal, T/T, and L/C payments. Call or email us if you need to use any new payment procedures.
3º trimestre. Do you have any sales agreement or sample?
Yes. We have a sales agreement that has all the terms and conditions. By signing the contract, our client agrees to be bound by that agreement. You must go through the agreement well before making any payment.
4º trimestre. How long does an invoice last when an order is placed?
All orders must abide by the HZW terms and conditions. All the payment terms are within our sole discretion. All invoices must be paid within the stated time on the invoice. HZW may sometimes invoice parts of an order separately.
